Legal
Privacy policy
Plain-language summary of how we handle your information. Last updated October 2026.
This website is operated by Confidence Aguiyi(“we”, “us”), a private tour guide and tour operator based in Lagos, Nigeria. This policy explains what we collect when you use the site and what we do with it.
What we collect
- Details you give us: your name, email address, WhatsApp or phone number, trip interests, travel dates, group size, budget range and any message you write, when you use a form, the trip planner or the chat assistant.
- Chat conversations: messages you send to the website assistant, which we keep so we can follow up and improve the service.
- Usage data: pages visited, device and approximate location, collected through Google Analytics, and the buttons you click (for example WhatsApp or call buttons).
How we use it
- To reply to your enquiry and send you a plan and a quote.
- To follow up about your trip by email, phone or WhatsApp.
- To send occasional travel tips and offers. You can unsubscribe at any time.
- To understand how the site is used and to make it better.
We only contact you because you asked us to, and we never sell your personal information.
Who processes your data
- Brevo (email delivery and contact management) stores your contact details and sends our emails.
- Google Analytics measures site usage.
- Anthropic provides the AI model behind the chat assistant. Messages you type into the chat are sent to Anthropic to generate replies. Please do not share passport numbers, payment details or other highly sensitive information in the chat.
- Sanity hosts the site’s content, and Vercel hosts the website.
How long we keep it
We keep enquiry details for as long as needed to help you plan a trip and for a reasonable period afterwards, then delete or anonymise them. You can ask us to delete your data sooner at any time.
Your rights
You can ask to see, correct or delete the personal information we hold about you, and to stop receiving marketing messages. Email us at info@confidence-travelguide.com and we will respond promptly.
Cookies
We use analytics cookies to understand how the site is used and small browser storage items to remember, for example, that you have already seen a pop-up. You can block cookies in your browser settings.
Contact
Questions about this policy? Email info@confidence-travelguide.com.